IT Technical Support
Onsite IT Support
If you're in a business based in Melbourne, your Information Technology investment needs to work for you 100% of the time. Anything less means your IT systems are undermining your profitability.
AWD's IT Support services can take the risk out of running your IT infrastructure to avoid those costly breakdowns and data losses, keeping your business running smoothly.
Rather than employ and manage an entire IT department to keep your technology on track, the best value proposition these days is to find a complete IT solutions company that will partner with you as if it were your own IT department. Your IT support partner should:
From scheduled on-site maintenance to sudden IT emergencies, our team can provide the support you need, when you need it.
Depending on your specific IT support requirements, AWD provides the following core IT support components:
Our in-house IT support technicians hold expertise across all areas of technology and use the latest tools to monitor your network 24 hours a day. Fully certified engineers and administrators staff our IT support help desk 7 days a week, ensuring that you won't need to wait on a solution. 95% of issues fixed within minutes.
If the unthinkable happened and you lost your business data, how much would it affect your business? The worst part is that 100% of the time, a total loss of your precious business data is completely preventable if you have an effective data backup and recovery plan in place.
Find out more about AWDs Data Backup and Recovery Services
Starting with a network security audit and consultation, AWD delivers comprehensive, robust and scalable network security solutions to effectively protect your business network from the plethora of potential electronic threats.
Find out more about AWDs Network Security Solutions