Business CRM | CRM Development | CRM Melbourne | Online Management System

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AWD CRM (Customer Relationship Management)

Improve Your Productivity A CRM (Customer Relationship Management) is a platform that centralises your business information into a single, simple and straightforward interface. The application is designed to co-ordinate all elements of your business including inventory, pricing, sales, marketing, vendors, customer service, invoicing and many more. This hierarchical structure ensures accurate reporting of each and every customer's unique history and enables precise and fast reporting from a single interface, increasing productivity and quality of service. We are experts in CRM development. Our Online Customer Management System is easy to learn, ensuring that people with little or no IT knowledge are able to take advantage of the productivity enhancing tools quickly and with minimum tuition.

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CRM is best suited in businesses which have a large and diverse customer base and rely on ongoing communication with their clients. Examples can include Real Estate, Accountants, Lawyers, transport, wholesale, fashion and virtually any growing business. Our Business CRM can help improve your customer loyalty and productivity.

 

Some of the features include:

- Centralized Contacts - Groups Controls and Management - Rapid Information Access - Daily Activity Management - Sales/Marketing Tracking and Management - Inventory/ Vendor Management - Invoicing and Quoting Controls - Email Integration

- Account Management - Remote Access Facility - Full Reporting - Lead Review - 3rd Party Integration - 100% Customizable - Interface designed to conform with company image

 

The simple CRM solution

Our Business CRM is designed to be used by people with basic IT skills. The web based CRM interface follows a consistent and logical process and is designed to retrieve or add information to any section in 4 clicks or less. On average it requires between 2 and 4 hours maximum to train employees in the use and management of our CRM solution.

 

The joy of Open Source CRM

Our web based CRM is one of the few 100% customizable CRM services. Every element and every variable can be modified to specifically suite your individual requirements. Different business sectors have different data retention requirements and our CRM services are designed to be modified to specifically target and track only the information that the business requires. As with all open source products, its customization is the key. Having your company logo and theme is a service which is provided at no additional cost.

 

Costs

Our open source CRM platform does not follow standard licensing rules. There are no licensing fee's of any type; our CRM platform is implemented as a single upfront charge. Once the intitial CRM implementation is complete we also provide ongoing maintenance to insure the stability and reliability of your investment. Customisation can be provisioned at any time to fulfill the business requirements of the client.